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Other Special Services

Language

Sign and spoken language interpreters are available for people receiving care at Fletcher Allen.  For further information, call:

  • Case Management and Social Work, (802) 847-5826, Monday through Friday, 8:00am to 4:30pm
  • Phone the hospital operator to speak with the on-call social worker at (802) 847-0000

Transportation

Special Services Transportation Agency (SSTA) is a private, non-profit organization that serves Chittenden County elder and disabled residents with transportation needs.  Call SSTA, (802) 878-1527.

Advocacy

  • The Office of Patient and Family Advocacy at Fletcher Allen can help with concerns about delivery of care, (802) 847-3500.  Monday - Friday, 8:00 am - 4:30 pm
  • Chittenden County residents age 60 and over: Champlain Valley Agency on Aging, (802) 865-0360 
  • Outside Chittenden County:  Senior Helpline, 1-800-642-5119
  • Health Care Ombudsman Program: Free statewide program to help Vermonters resolve problems and complaints with their health insurance.  Call (802) 863-2316 or toll-free at 1-800-917-7787

End of Life

Information on advanced directives, advanced care planning, and other decisions involving medical care choice near end of life, as well as expert pain and symptom control.

  • Palliative Care, (802) 847-5156
  • Fletcher Allen Clinical Ethics Consultation Service, (802) 847-2000
  • Fletcher Allen, Case Management and Social Work, (802) 847-3553
  • Vermont Ethics Network, (802) 828-2902

Mobility

Information on equipment to assist with mobility can be obtained by calling the Agency of Aging & Disabilities, (802) 241-2400.