Share

Other Special Services

Interpreter Services

Interpreters for sign and spoken language are available for many languages and for the hearing-impaired or deaf patients. Arrangements can be made through Case Management and Social Work by calling (802) 847-5826 between the hours of 8:30 am and 5 pm, Monday through Friday. After 5 pm, and on weekends and holidays, please call (802) 847-0000, and request the on-call social worker for assistance.

Transportation

Chittenden County Transportation Authority (CCTA) College Street shuttle serves Fletcher Allen, the Church Street Marketplace, Union Station, and the University of Vermont Waterman Building. For more information, please call (802) 864-CCTA (2282), or visit www.cctaride.org.


Transportation services for the elderly and disabled are available through Special Services Transportation Agency (SSTA), a private, non-profit organization that serves Chittenden County elderly and disabled residents.  For more information, please call SSTA at (802) 878-1527.

For information about taxi service, please call Fletcher Allen's Office of Patient & Family Advocacy at (802) 847-3500.

Advocacy

  • The Office of Patient and Family Advocacy at Fletcher Allen can help with concerns about delivery of care, (802) 847-3500.  Monday - Friday, 8:00 am - 4:30 pm
  • Chittenden County residents age 60 and over: Champlain Valley Agency on Aging, (802) 865-0360
  • Outside Chittenden County: Senior Helpline, 1-800-642-5119
  • Health Care Ombudsman Program: Free statewide program to help Vermonters resolve problems and complaints with health insurance.  Please call (802) 863-2316 or toll-free at 1-800-917-7787

Palliative Care & End of Life

Information on advance directives, advance care planning, and other decisions involving medical care choice near end of life, as well as expert pain and symptom control.

Mobility

Information on equipment to assist with mobility can be obtained by calling the Agency of Aging & Disabilities, (802) 241-2400.