Fletcher Allen, a Vermont university hospital and medical center, serves all of
Vermont and the northern New York region. Located in Burlington, Fletcher Allen is a regional, academic healthcare center and teaching hospital in alliance with the University of Vermont.
Education
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The Center’s Education Programs, in partnership with the University of Vermont’s Business School, are eligible for AMA PRA Category 1 CME Credits or credit at Fletcher Allen’s Leadership Institute. Average evaluation ratings are above 94% in all critical areas and 92% of participants said they would recommend the program. Of physicians who completed the course 80% said they applied materials and frameworks to their positions.
The Core Program
The Core Program emphasizes the application of managerial concepts in the context of the providers’ role as a director of a clinical activity, division chief, or service line administrator. The program is highly interactive and practical with every course anchored by a case analysis to role-play concrete decision making situations and in-class activities and discussion.
The program has been designed to provide knowledge and skills that have an immediate impact on the delivery of health care. While learning business principles and management techniques that directly affect operational performance and the bottom line, you will also have an opportunity to gain or renew contacts across the institution and community, to learn from peer story-telling, and discuss strategic issues and policies.
Completed in five full-day lectures over four-to-five months, the Core Program provides an excellent opportunity to learn business basics with a limited opportunity cost. Upon completion of this program you will be able to:
- Implement strategies to position your organization as a high-quality, cost-effective caregiver.
- Promote teamwork in the workplace with enhanced leadership and communication skills.
- Improve decision-making through increased knowledge of complex financial concepts.
- Improve operational performance that directly affects the bottom line.
Pricing
The cost for the Core Program is $1500.
| Module | Goal |
| Finance | Accounting techniques that drive organizational performance. |
| Operations | Manage quality and utilize resources efficiently. |
| Organizational Behavior | Tools to nurture high performance teams. |
|
Marketing |
Customer decision-making and how to position yourself competitively. |
|
Strategy |
Applying models and frameworks to improve performance. |
| Fall 2010 | Spring 2011 | Fall 2011 |
|
September 9 Organizational Behavior |
January 21 Marketing |
September 9 Organizational Behavior |
|
October 1 Finance |
February 18 Finance |
September 30 Finance |
|
October 22 Operations |
March 18 Operations |
October 21 Marketing |
|
November 12 Marketing
|
April 29 Organizational Behavior |
November 18 Operations |
|
December 10 Strategy |
May 13 Strategy |
December 9 Strategy |
The Advanced Program
The Advanced Program will be offered beginning in the Fall of 2011 with the proceeds of a grant provided by the Physicians Foundation. The Advanced Program will build upon the concepts taught in the Core Program and is offered to those that have participated in the Core Program or have an advanced management degree. The focus of the Advanced Program will be on building leadership competencies.
Upon completion of this program you will be able to:
Build high performance teams while creating an environment of trust and integrity.
- Lead successful projects from planning phase through fruition.
- Proactively manage your department, division, or organization through uncertainty, conflict and change.
- Foster critical negotiation skills to improve decision outcomes.
|
Module |
Goal |
| Negotiations | Building and creating value through consensus. |
| Building and Leading High Performance Teams | Understand how to effectively design and manage high performing teams. |
| Project and Financial Management | Successfully planning, implementing, evaluating and monitoring projects. |
| Integrated Management Thinking | Capstone Project |
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