Education

 

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Good medicine and good business are not mutually exclusive. In fact, knowing how to operate a clinical practice or delivery system efficiently and strategically can improve patient care. This philosophy drives the work of Fletcher Allen’s Center for Health Care Management.

Our Mini-MBA program educates providers and administrators in sound business principles and management techniques,that directly affect operational performance and the bottom line. Knowledge generated by our research activities supplements our curriculum, exposing participants to new approaches for delivering healthcare. The onsite program allows you to network with your peers, building partnerships and strengthening relationships throughout communities in Vermont and upstate New York.

Upon completion of this program, you will be able to:

• Evaluate new care delivery models and understand how they may affect your organization.
• Sustain competitive advantage by applying management best practices to healthcare delivery.
• Adopt and implement innovations to achieve organizational excellence and improve financial outcomes.
• Manage limited resources more effectively through an increased understanding of prioritizing within clearly defined constraints.

The Center’s Education Programs, in partnership with the University of Vermont’s Business School, are eligible for AMA PRA Category 1 CME Credits or credit at Fletcher Allen’s Leadership Institute. Average evaluation ratings are above 94% in all critical areas and 92% of participants said they would recommend the program. Of physicians who completed the course 80% said they applied materials and frameworks to their positions.

The Core Program

The Core Program emphasizes the application of managerial concepts in the context of the providers’ role as a director of a clinical activity, division chief, or service line administrator. The program is highly interactive and practical with every course anchored by a case analysis to role-play concrete decision making situations and in-class activities and discussion.

The program has been designed to provide knowledge and skills that have an immediate impact on the delivery of health care. While learning business principles and management techniques that directly affect operational performance and the bottom line, you will also have an opportunity to gain or renew contacts across the institution and community, to learn from peer story-telling, and discuss strategic issues and policies.

Completed in five full-day lectures over four-to-five months, the Core Program provides an excellent opportunity to learn business basics with a limited opportunity cost.

Upon completion of this program you will be able to:

• Implement strategies to position your organization as a high-quality, cost-effective caregiver.

• Promote teamwork in the workplace with enhanced leadership and communication skills.
• Improve decision-making through increased knowledge of complex financial concepts.

• Improve operational performance that directly affects the bottom line.

Practical Learning Format

The modules include a morning lecture on the topic, a networking lunch, followed by additional course material and a team-based case analysis in the afternoon. All classes are held Fridays from 8:00am-4:00pm in the Burlington area.

Tuition

There is no direct cost to University of Vermont Medical Group physicians or Fletcher Allen employees.

• $1,500 for the Core Program
• $1,000 for the Advance Program
• Group and alumni discounts are available 

 Who Should Attend ?

Executives, Chairs, Division Chiefs, Physician Leaders, Nurse Managers and Practice Supervisors

 

Module	Goal
Finance	Accounting techniques that drive organizational performance.
Operations	Manage quality and utilize resources efficiently.
Organizational Behavior	Tools to nurture high performance teams.
Marketing	Customer decision-making and how to position yourself competitively.
Strategy	Applying models and frameworks to improve performance.

 

Fall 2012 Core Program	Fall 2012 Advanced Program	Spring 2013 Core Program
September 7 Organizational Behavior-Nurture high performance teams	October 19 Project Management-Ensure project success	January 25 Organizational Behavior
October 5 Finance & Accounting Drive organizational performance	November 9 Negotiations-Collaborate effectively	February 22 Finance & Accounting
October 26 Operations Management - Manage quality and resources efficiently	November 30 Leading High Performance Teams - Guide working groups proficiently	March 22 Operations Management
November 16 Marketing Management - Position your organization competitively	*	April 19 Marketing Management
December 7 Strategic Management - Improve organization performance	*	May 10 Strategic Management

 

The Advanced Program

The Advanced Program will be offered beginning in the Fall of 2012 with the proceeds of a grant provided by the Physicians Foundation. The Advanced Program will build upon the concepts taught in the Core Program and is offered to those that have participated in the Core Program or have an advanced management degree. The focus of the Advanced Program will be on building leadership competencies.

Upon completion of this program you will be able to:

• Build high-performance teams while creating an environment of trust and integrity.
• Lead successful projects from planning phase through fruition.
• Proactively manage your department, division, or organization through uncertainty, conflict and change.
• Foster critical negotiation skills to improve decision outcomes.

Module	Goal
Negotiations	Building and creating value through consensus.
Building and Leading High Performance Teams	Understand how to effectively design and manage high performing teams.
Project and Financial Management	Successfully planning, implementing, evaluating and monitoring projects.
Integrated Management Thinking	Capstone Project

 

 

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