Patient Referral Resources


Patient Referral Resources

Referring a Patient to Fletcher Allen

Let Referral Center professionals take care of all the necessary connections throughout Fletcher Allen Health Care. Referral requests will be responded to within one business day. 

The Referral Center hours are Monday - Friday: 8:00am - 5:00pm.

Expedite the process

Save time for the patient by sending all pertinent notes, labs, imaging, demographics, etc.

Fax referral line: 802-847-2001
Email:  Note: send encrypted files.
Phone: Toll Free 888-DOC-FAHC (888-362-3242)

For More Information visit the Provider Directory for Fletcher Allen physician contact information.

Office of Provider Relations

The Office of Provider Relations serves the general needs of referring providers and community hospitals throughout Vermont and upstate New York. Contact Provider Relations if you have any questions, service problems or suggestions for improvement. 

Provider Access Service

Toll Free:  800-639-2480
Local Phone:  802-847-2700

Provider Access Service (PAS) is a call center, which serves as a single point of entry to Fletcher Allen for referring providers and their staff. Use PAS to reach Fletcher Allen attending physicians 24 hours a day, seven days a week for patient consults and other services. PAS phone stickers are available by calling the Office of Provider Relations, (802) 847-9554.

Patient Placement Service

Toll Free:  800-639-2480
Local Phone: 802-847-2700

Patient Placement Service (PPS) is for use by referring providers and their staff to arrange all patient transfers to Fletcher Allen. A team of specially trained nurses assist referring providers and their staff as well as Fletcher Allen attending physicians in arranging patient transfers, including help with transport services. To access PPS, simply call PAS and a representative will contact the appropriate attending physician and PPS personnel. You should be asked by the PAS operator if you need, or may need, to transfer your patient to Fletcher Allen.

Online Provider Directory

The Fletcher Allen online provider directory, is your most up-to-date provider resource. It offers the option to create a printer-ready version of a single provider profile, a specific department, or the entire directory.