Cardiothoracic Surgery - Physician Satisfaction Mean Score

A high number is better.

What this means 

The mean score is the average of all patient responses to survey questions regarding their physician.

Why it’s important

The survey questions incorporate all aspects of a patient’s care by their physician.

Chart Source Data - Press Ganey


Heart Surgery - Patient Satisfaction

Cardiothoracic Surgery - Satisfaction

A high number is better.

What this means 

The overall mean score is the average of all patient responses to all survey questions.

Why it’s important

The survey questions incorporate all aspects of a patient’s care.

Chart Source Data - Press Ganey

Would You Recommend Your Provider?

A high number is better.

What this means

This is the percentage of patients who would recommend their provider.

Why it’s important

The recommendation of a provider to a family member or friend is one of the primary considerations when choosing a health care provider.

Chart Source Data - Fletcher Allen #1