2008 ACT 53/Health Report Card

The categories of hospital information listed on this page collectively form the comprehensive "Hospital Report Card." You can access all the categories of information from the links below.

The links for the quality of care and patient satisfaction information will take you to the website of the Vermont Department of Banking, Insurance, Securities and Health Care Administration (BISHCA). There, you will find information about our hospital's performance, and also information about the performance of other community hospitals in Vermont. BISHCA's website also includes the financial data for all Vermont community hospitals.

The links for the other Hospital Report Card categories listed below will take you to the corresponding information posted on our own Web site.

√ QUALITY OF CARE

COMPARE QUALITY OF CARE FOR ALL VERMONT HOSPITALS on BISHCA's Hospital Report Card Web site menu page.

What you'll find there:
See how Fletcher Allen scored on more than 30 indicators of quality of hospital care, including these sub-categories:

Heart attack care
Heart failure care
Pneumonia care
Preventing complications from surgery
Infection reporting:
For Infection Reporting, click individual categories below:
(A) Surgical Site Infection Rates - Abdominal Hysterectomy
(B) Surgical Site Infection Rates - Hip Replacement
(C) Surgical Site Infection Rates - Knee Replacement
(D) Central Line Associated Bloodstream Infection Rates
(E) Preventing Central Line Associated Bloodstream Infections
(F) Prevention and Control of Antibiotic Resistant Infections

Nurse staffing
Volume and mortality for selected procedures
Selected procedures include: Esophageal Resection, Pancreatic Resection, Abdominal Aortic Aneurysm Repair (AAA) and Pediatric Heart Surgery.

CLICK HERE for More Quality Data on Fletcher Allen's Web site.

√ QUALITY IMPROVEMENT INITIATIVES

READ ABOUT QUALITY IMPROVEMENT INITIATIVES on Fletcher Allen's Web site.

What you'll find there:
What Fletcher Allen has done to make patient care safer and more effective, including these sub-categories:

Quality improvement and patient safety projects
Quality improvement contact information

√ PATIENT SATISFACTION

COMPARE PATIENT SATISFACTION FOR ALL VERMONT HOSPITALS

What you'll find there:
National survey results showing how Fletcher Allen's patients rated their experiences during inpatient stays.

CLICK HERE for More Patient Satisfaction Data on Fletcher Allen's Web site.

√ HOSPITAL PRICING

COMPARE PRICING FOR VERMONT COMMUNITY HOSPITALS on BISHCA's Hospital Report Card Web site.

What you'll find there:
Estimated hospital charges for high volume inpatient admissions
Estimated hospital charges for high volume outpatient procedures
Physician and hospital charges for common outpatient diagnostic procedures and visits.

√ HOSPITAL DISCOUNT AND FREE CARE POLICIES

SEE DISCOUNT AND FREE CARE POLICIES on Fletcher Allen's Web site

CLICK HERE for links to all Vermont hospitals, including links to their discount and free care policies, on BISHCA's Web site.

√ FINANCIAL REPORTS

SEE FINANCIAL INFORMATION On Fletcher Allen's Web site.

What you'll find there:
Figures on cost of care, cost shifting, comparisons of Fletcher Allen's financial information to state averages, and measures of financial health:
Summary of budget
Financial health and benchmarks
Cost shift information
Capital expenditure information
Optional hospital-specific budget information/contact info

CLICK HERE to compare financial information for Vermont's community hospitals on BISHCA's Hospital Report Card Web site.

√ STRATEGIC INITIATIVES AND PROCESS FOR PUBLIC PARTICIPATION

READ A SUMMARY OF STRATEGIC INITIATIVES for Fletcher Allen
This document describes initiatives to meet health care needs of the local population. It is based on a strategic planning process that includes opportunities for public input.

√ HOSPITAL GOVERNANCE

FIND OUT ABOUT Fletcher Allen's GOVERNANCE
Learn who is on Fletcher Allen's Board of Trustees, how they are selected, and how the public can take part in our hospital activities, including:
Public meeting schedule
Contact information

√ IF YOU HAVE A COMPLAINT

LEARN HOW TO FILE A COMPLAINT AT Fletcher Allen
Tell us if you are concerned about the care you or someone else received at this hospital.

Historical Data: See Comparative Data for all Hospitals by Year on the website of the Vermont Department of
Banking, Insurance, Securities and Health Care Administration (BISHCA)